USIS Update on Case Assistance by Service Centers


As part of the agency’s efforts to streamline requests for case assistance, USCIS is discontinuing the use of USCIS service center e-mail boxes for case-specific questions on Jan. 21, 2019. Instead, USCIS is focusing our resources online via self-help tools at, and through the USCIS Contact Center. These changes are a part of USCIS overall modernization efforts to provide a more efficient and effective user experience. 

The service center e-mail addresses being discontinued are: 

For assistance with the USCIS online tools, see the listings below. 

If you…

Then you can…

Want to check your case status

Sign up forautomatic case updates.

Want to check processing times

Visit ourprocessing times page.

Have moved

Submit achange of address request.

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