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Tuesday, January 22, 2019
As part of the agency’s efforts to streamline requests for case assistance, USCIS is discontinuing the use of USCIS service center e-mail boxes for case-specific questions on Jan. 21, 2019. Instead, USCIS is focusing our resources online via self-help tools at uscis.gov/toolsand my.uscis.gov, and through the USCIS Contact Center. These changes are a part of USCIS overall modernization efforts to provide a more efficient and effective user experience. The service center e-mail addresses being discontinued are: For assistance with the USCIS online tools, see the listings below. If you… | Then you can… | Want to check your case status | Sign up forautomatic case updates. | Want to check processing times | Visit ourprocessing times page. | Have moved | Submit achange of address request. | Want to appeal or ask us to review a decision | Submit | Need case assistance because: - Your case is outside normal processingtimes;
- You did not receive a document or notice;
- You need accommodations for yourappointment with us; or Submit an online request to have a service request sent to the service center or reach out to the USCIS Contact Center.
- You need to correct a typographic error on a notice, document or card we sent you
| Submit anonline requestto have a service request sent to the service center or reach out to theUSCIS Contact Center. | Need additional assistance because: - You have not received a response to yourservice request within 30 days (15 days forexpedited requests); or
- You believe the response you received toyour service request was incorrect.
| Call theUSCIS Contact Centerat800-375-5283. | Want to provide feedback to USCIS | Visit theFeedback Opportunitiespage. | Need to notify us of a systemic operational issue,such as a pattern of potentially incorrect notices | Email:public.engagement@uscis.dhs.gov | Reminder: USCIS can only discuss a case with you if you are the applicant, petitioner, or requestor or an authorized representative. USCIS Link: https://www.uscis.gov/news/alerts/update-case-assistance-service-centers
National in scope, the business immigration law firm of NPZ Law Group represents clients from throughout the United States and around world. Regionally, our attorneys remain committed to serving the immigration needs of businesses in the Tri-state area and the Hudson Valley, including residents of Ridgewood, Newark, and Jersey City, Burlington County, Bergen County, Camden County, Cumberland County, Essex County, Hudson County, Mercer County, Middlesex County, Monmouth County, Morris County, Passaic County, Salem County, Union County, northern New Jersey, southern New Jersey, central New Jersey, NJ; New York City, Rockland County, Orange County, Westchester County, Kings County, Sullivan County, Ulster County, New York, NY; Chicago, Illinois, IL; and Toronto and Montreal, Canada. Our nationwide practice focused on quality legal representation and personal service.
Notwithstanding any statements contained in this website, results may vary depending on your particular facts and legal circumstances.
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