As part of the agency’s efforts to streamline requests for case assistance, USCIS is discontinuing the use of USCIS service center e-mail boxes for case-specific questions on Jan. 21, 2019. Instead, USCIS is focusing our resources online via self-help tools at uscis.gov/toolsand my.uscis.gov, and through the USCIS Contact Center. These changes are a part of USCIS overall modernization efforts to provide a more efficient and effective user experience.
The service center e-mail addresses being discontinued are:
- California Service Center: csc-ncsc-followup@uscis.dhs.gov
- Vermont Service Center: vsc.ncscfollowup@uscis.dhs.gov
- Nebraska Service Center: NSCFollowup.NCSC@uscis.dhs.gov
- Potomac Service Center: psc.ncscfollowup@uscis.dhs.gov
- Texas Service Center: tsc.ncscfollowup@uscis.dhs.gov
For assistance with the USCIS online tools, see the listings below.
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If you… |
Then you can… |
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Want to check your case status |
Sign up forautomatic case updates. |
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Want to check processing times |
Visit ourprocessing times page. |
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Have moved |
Submit achange of address request. |
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