What Employers Need to Know About CBP Searches of Employee Devices at the Border

While cell phone and laptop searches by U.S. Customs and Border Protection (CBP) are uncommon, they are not impossible. Understanding the process and protocols in place can help businesses and employees prepare for these situations and respond appropriately.

How Likely Is a Search?

The likelihood of a laptop or phone being searched at a U.S. port of entry is extremely low, estimated at approximately 1 in 10,000 travelers. CBP recognizes the invasive nature of such searches and typically avoids unnecessary delays for passengers unless there is a specific reason for further scrutiny.

Why Might a Device Be Searched?

CBP uses advanced algorithms, government databases, and open-source data to assess potential security threats and determine admissibility. If these tools flag a traveler for additional review, the traveler may be referred to secondary inspection, where a more thorough search or interview could occur.

Reasons for a secondary inspection might include:

  • Past travel to certain countries
  • Criminal history
  • Database mismatches or “false hits”

Types of CBP Device Searches

CBP categorizes device searches into two types:

  1. Basic Search: A CBP officer reviews the contents of the device in the traveler’s presence.
  2. Advanced Search: CBP makes a copy of the device’s data for further analysis.

If a traveler refuses to provide passwords, CBP may detain the device for inspection. While cooperation is often recommended, travelers should be aware of their rights and the potential consequences of withholding access.

How Is Data Handled?

CBP policies limit their access to data stored directly on the device, meaning remote information (e.g., cloud-based data) cannot be searched under their protocols. Any data copied during an advanced search must be destroyed unless there is a valid law enforcement reason to retain it.

What to Do If a Search Occurs

  • Stay Calm and Cooperative: Providing passwords can expedite the process, though travelers should remain aware of their rights.
  • File a Redress Inquiry for False Hits: If a traveler believes they were flagged due to a database error, they can file a CBP Traveler Redress Inquiry Program (TRIPS) request to resolve the issue.
  • Address Complaints: For concerns about treatment during inspection, complaints can be submitted to the DHS Office for Civil Rights and Civil Liberties or the DHS Office of Privacy.

Preparation Tips for Employers

  1. Secure Company Data: Encourage employees traveling internationally to store sensitive company data on secure, remote servers rather than on their devices.
  2. Educate Employees: Provide guidance on CBP procedures and their rights during inspections.
  3. Establish a Communication Plan: Ensure employees know whom to contact within the company if they are subject to a device search or inspection.

Staying Updated

CBP policies are subject to change, especially during transitions in presidential administrations. While no major shifts in device search protocols are anticipated, NPZ Law Group will keep you informed of any updates that might affect travelers.

Let NPZ Law Group Help You Navigate Border Issues Device searches at the border can be stressful for employees and employers alike. Our experienced attorneys can provide guidance on preparing for international travel and addressing potential inspection issues. Contact us today to learn more.

Contact Us

For specialty guidance on U.S. and Canadian immigration matters, visit www.visaserve.com or call 201-670-0006. The NPZ Law Group stands ready, willing, and able to assist you with your U.S. and Canadian immigration law needs.