DOS Update: Information for U.S. Citizens in Ukraine

U.S. citizens in Ukraine should complete this online form so that the State Department can communicate with you. U.S. citizens seeking to depart Ukraine can also call 1-833-741-2777 (in the United States) or 1-606-260-4379 (from overseas) for immediate assistance.

Visit this page for our latest alerts and messages to U.S. citizens in Ukraine.

DOS encourage U.S. citizens to enroll in the Department of State’s Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates and makes it easier for the U.S. Embassy to contact you in an emergency.

Comprehensive information for U.S. citizens in Ukraine is available on Ukraine country information page.

DOS also encourage those traveling by land from Ukraine to cross at the border crossings listed below, if you need assistance from a U.S. consular officer:

Poland: Poland has indicated to the U.S. government that U.S. citizens may now enter Poland through the land border with Ukraine. No advanced approval is required.  We encourage those traveling into Poland by land from Ukraine to cross at the Korczowa-Krakovets or Medyka-Shehyni border crossings. The U.S. embassy has consular officers stationed near these crossings to provide assistance. Please call +48 22 504 2784 or +48 22 504 2000 (Embassy Warsaw), or +48 12 424 5100 (Consulate General Krakow), or email or for further information.  You may contact the Polish Border Guard by email at or by phone at +48 22 500 4068, +48 22 500 4568, or +48 22 500 5468. The Polish Border Guard’s website also provides relevant information (in Polish).  Posted in Uncategorized