If you’re contacting us about the situation in Ukraine
You can find out how we’re responding to the situation in Ukraine.
If you need help urgently, or you have questions about an application you submitted, you can contact us
using this web form. To make sure we prioritize your request, in the “Tell us about your situation” box
by phone at +1-613-321-4243
Wait times may be longer due to call volumes.
Contact us
Find out how to contact this visa office if you’ve received instructions to do so.
To find out where to submit your application, see your instruction guide.
Use our web form to
ask about your application
ask a general question about a program or service
give new information about your application
change your contact information
add, change or remove a representative
report a technical problem
Need help? Find answers to your questions in the Help Centre.
Visa application centre (VAC)
VACs accept applications for:
Find your closest VAC
IRCC offices
Find an IRCC office
Glossary
Find definitions for terms used on our website